Prison penpals at CellblockMail - FAQ (Frequently Asked Questions)

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Getting Started
About CellblockMail.com
Why use CellblockMail.com?
Why do I need to sign up?
Can someone under 18 years old use this service?

About the Inmates
Are these inmates for real?
How do I know the photo is real?
Can I e-mail an inmate?
Can inmates make or receive phone calls?

Questions about Ordering
I don't live in the US. Can I still contact an inmate?
Can I keep from giving my real address until I get to know them?
I don't have a credit card. Can I still order addresses?
What's the Processing Fee for?
How do I place an order?
What do I do if a letter is returned to me?
I forgot to use the 'Send my Order Now!' button. What now?
What methods of payment do you accept?

Writing to Inmates
Are there rules about sending photos and other things?
Do you have the addresses for the prisons?
What is a D.O.C. or Back Number?
Do you have any suggestions for writing to inmates?
Do I need to be worried about scams when writing to inmates?
How many inmates can I write to?

Other Services
How do I send a cash gift to an inmate?
How do I pay a fine for an inmate?

Other Questions
I have a relative or friend in prison. How can I get them listed here?
How often are new personal ads added?
Can I make changes to an inmate's ad?
Can you list minors on your site?

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